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🔒 Privacy Policy

Effective Date: December 27, 2024

Last Updated: December 27, 2024

1. Introduction

Welcome to Zeta-360 LLC ("Zeta-360," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.zeta360staffing.com ("Website"), use our Progressive Web Application (PWA), or access any related services (collectively, the "Services").

By using our Services, you consent to the terms described in this Privacy Policy.

2. Information We Collect

a. Personal Information

When you use our Website, register as a candidate, apply for jobs, or contact us, we may collect:

  • Personal details: First name, last name, email address, phone number, location
  • Account credentials: Username, encrypted password hash
  • Professional information: Resume/CV files, cover letters, work experience, education, skills, salary expectations
  • Application data: Job applications, application status, notes, portfolio URLs
  • Profile information: Profile photos, LinkedIn URLs, GitHub profiles, professional bio
  • Employer information: Company details, job postings, hiring requirements
  • Communication data: Contact form submissions, support inquiries, messages

b. Automatically Collected Information

When you visit our Website or use our PWA, we may collect:

  • Technical data: IP address, browser type, device information, operating system
  • Usage analytics: Pages viewed, time spent, click patterns, navigation paths
  • Session data: Login sessions, authentication tokens, user preferences
  • Cookies and tracking technologies for functionality and analytics
  • PWA data: Installation status, offline usage patterns, push notification preferences

3. How We Use Your Information

We use collected data to:

  • Account Management: Create, maintain, and secure user accounts for candidates and employers
  • Job Matching: Match candidates with relevant job opportunities based on skills, experience, and preferences
  • Application Processing: Handle job applications, track application status, and facilitate communication between candidates and employers
  • Platform Operations: Provide core functionality including job search, application submission, candidate dashboard, and admin management
  • Communication: Send job alerts, application updates, system notifications, and respond to support requests
  • Service Improvement: Analyze usage patterns to enhance user experience, optimize performance, and develop new features
  • Security: Protect against fraud, unauthorized access, and maintain platform security
  • Legal Compliance: Meet applicable U.S. laws, regulations, and legal obligations
  • Data Analytics: Generate insights for business intelligence and service optimization

4. Cookies and Tracking Technologies

We use cookies, local storage, and similar technologies to:

  • Authentication: Maintain secure login sessions and user authentication
  • Functionality: Remember user preferences, theme settings, and application state
  • Performance: Cache data for faster loading and offline functionality in our PWA
  • Analytics: Track usage patterns and measure platform performance
  • Security: Detect and prevent fraudulent activities
  • Personalization: Customize content and job recommendations

You may manage cookies through your browser settings, but disabling them may limit platform functionality.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

a. Job-Related Sharing:

  • With employers when you apply for their job postings
  • With candidates when employers review applications
  • With recruiting partners as part of our talent acquisition services

b. Service Providers:

  • Supabase (database hosting and authentication)
  • Cloudinary (file storage for resumes and documents)
  • Email service providers for notifications
  • Analytics providers for platform improvement
  • Security services for fraud prevention

6. Data Security

We implement comprehensive security measures including SSL/TLS encryption, secure password hashing, and enterprise-grade database security through Supabase.

7. Your Rights and Choices

You have rights to access, correct, delete, and control your personal information. Contact us at info@zeta360staffing.com to exercise these rights.

SMS Communications

When you provide your phone number, you may receive essential text messages related to your inquiries and account, including appointment reminders and important updates. We will not share your phone number or SMS preferences with third parties for their marketing purposes.

Opt-out Process

You may choose to stop receiving text messages from Zeta 360 LLC at any time by:

  • Replying "STOP" to any text message you receive from us
  • Visiting our unsubscribe page and providing your phone number
  • Contacting us at (302) 291-0286 or info@zeta360staffing.com

Once we receive your opt-out request, we will promptly remove your number from our messaging list.

8. Contact Us

For privacy-related questions, contact:

Zeta-360 LLC
254 Chapman Rd, Ste 208 #25252
Newark, DE 19702, USA
📧 info@zeta360staffing.com
📞 (302) 291-0286